CRM Product Essentials | Prototyping & Product Management & UX: 14.Contracts

A contract refer to the formal agreement between a company and its customer, outlining the terms and conditions of the products or services being provided. This can include details such as the duration of the contract, pricing, payment terms, deliverables, and any other relevant terms and conditions.
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After customers place an order, they generally sign a contract. Then, the business provides goods or services to the customer based on the contract. This applies to most industries. In the software or online services industry, customers receive services directly after placing an order, and then the contract is generated automatically.

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