CRM Product Essentials | Prototyping & Product Management & UX: 13.Products

Products are the specific goods or services that a company offers for sale to its customers.

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Similar to the products on an e-commerce platform, the products in a CRM system also include details such as product descriptions, pricing, availability, and any associated specifications or attributes. Some CRM systems directly call data from e-commerce systems. We can select the required fields for interface design in the CRM system.

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