Product Management & Product Manager Articles

Apr 18, 2022

Talk bout How to Understand and Build a Membership System

Introduction The membership system is often used in platform products. What aspects should we think about as a product designer / manager for the establishment of the membership system? Since I also need to build a membership system in my...

Apr 18, 2022

Advanced Gameplay of Telecommuting

Introduction In recent years, the COVID-19 epidemic situation has erupted intensively all over the world. In order to control the epidemic response policy, many companies have implemented "home telecommuting". On the one hand, everyone is happy to save time and...

Apr 17, 2022

Product Architecture Diagram Drawing Method

Introduction The term "architecture" originated from the field of construction engineering. The structure determines the overall position, orientation and floor of a building. No matter how the building are decorated, its pillar and load-bearing wall cannot be easily changed. If they do,...

Apr 17, 2022

Customer Service System (1) - Customer Service Process

Introduction "IM customer service system is closely integrated with business". As a product manager, we must know how customer service serves our customers and what the overall service process is, so that we can better design and think about the...

Apr 15, 2022

Product Framework of Customer Service System

Introduction Now the famous chat tools on the market include Skyper, WeChat, Line, Snapchat, etc. We also use online chat customer service tools when shopping. We use these tools every day to solve some of our chatting demands in our...