Product Management & Product Manager Articles
Introduction "IM customer service system is closely integrated with business". As a product manager, we must know how customer service serves our customers and what the overall service process is, so that we can better design and think about the...
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Introduction Now the famous chat tools on the market include Skyper, WeChat, Line, Snapchat, etc. We also use online chat customer service tools when shopping. We use these tools every day to solve some of our chatting demands in our...
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